For our customer, one of the most important global pharmaceutic company, we are searching for
Invoice Processing Specialist (m/w)
Kundl oder Wien
The Invoice Processing Specialist supports the Accounts Payable, Intercompany and payment processes, enabling the execution of quality services. This role supports having systems, documentation, compliance and reporting in place and supports continuous improvement projects to provide highly effective and efficient end-to-end processes to the Novartis entities. The position requires a self-driven, diligent, hard-working individual with knowledge and experience in Accounts Payable, focusing mainly on Invoice Processing to drive outstanding customer service and operational efficiency. The role entails the provision of services within the scope of E2E Invoice life cycle from system entry until payment clearing.

Major Accoubntabilities:
Performance Management and Service Delivery
  • Provides services at expected levels with a clear customer service and escalates exceptions
  • Processes accurately PO and non-PO invoices, Credit Notes and Down-Payments for vendors/suppliers within deadlines by priority, enabling cash discount potentials and ensuring payment terms
  • Ensures proper document management (e.g. reception and validation of invoices)
  • Provides timely assistance and customer-oriented support for incoming queries and issues from Novartis stakeholders
  • Timely resolution of parked/unprocessed invoices to enable timely execution of payment runs
  • Partners with and supports requestors, stakeholders and suppliers to solve all issues related to the R2P process
  • Timely performance of internal controls relevant to Invoice Processing
  • Ownership over account reconciliation (Balance sheet and supplier sub-ledger)
  • Supports the measurement and delivery of service levels and KPI targets
  • Coordinate with local entity, NGSC and outsourced activities to provide seamless service
  • Plans, facilitates and/or executes assigned special projects and effectively collaborates with business partners both internal and external with adequate follow-ups
  • Supports continuous improvement of services in quality and effectiveness in close collaboration with line manager, peers and procurement. Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found
  • Interacts proactively with all functional areas  to ensure appropriate accounting, financial reporting and settlement of revenue matters is accomplished
  • Participates and assists in driving the knowledge management process including the development of user manuals, knowledge bases, FAQs, etc.
  • Ensures all processes, policies and procedures are clearly defined, fully documented, in line with standards and consistent with best practices
  • Ensure compliance with the internal Accounting Manual, Financial Controls Manual and regulatory requirements
  • Ensure application of agreed internal control procedures and actively support to deliver SOX certification
  • Promote a strong and control environment and follow up on audit issues and implement correcting measures
  • Supports a strong control environment, follows-up on audit issues and supports to implement correcting measures
  • Inclusive, proactive, result-oriented and customer-focused attitude, while driving continuous improvement and change
  • Actively support working style being inclusive, proactive, respectful, and results driven in alignment with the companies Values and Behaviors
  • Act service oriented to enable service lines to deliver a high-performing organization and contribute to derive to improvements/standard solutions while cultivating a customer service focus culture

  • High School /Bachelor degree (college courses in accounting preferred)
  • English (written and spoken) and German (written and spoken) language
  • Any 3rd language is of advantage
  • 1-3 years of experience in similar position in a Shared Service Center environment
  • In-depth knowledge of R2P / P2P processes and system solutions (e.g. Invoice processing)
  • Microsoft Office suite (Word, Excel, PowerPoint, Access, Outlook)
  • Demonstrated ability to work effectively in a multi-national, matrix organization
  • Detail oriented, professional attitude, reliable
  • SAP knowledge required (FI/MM)

The gross salary depends on experience and training, but is at least EUR 2.602,36 (full-time). 

working hours:fulltime 38h per week
start: as soon as possible
place of work: Kundl or Vienna
Christiane Feiersinger
Kundl Sterzingerstraße 1 Innsbruck 6020 +43 664 815 47 32